Privacy Policy

We may collect the following information to the extent necessary for operating the Service.

• ・Name
• ・Address, postal code
• ・Phone number
• ・Email address
• ・Shipping destination information
• ・Order details and purchase history
• ・Payment method and payment status
• ・Inquiry content
• ・Device information, IP address, browser information
• ・Cookies and other identifiers
• ・Browsing history and usage status of the Service
• ・Other information you provide to us

Payment information such as credit card numbers is, in principle, managed by the payment provider, and we do not directly store complete card information.

We use the collected information for the following purposes.

• ・Order acceptance, payment, and shipping of products
• ・Communication regarding order details and delivery status
• ・Provision of digital products and download guidance
• ・Identity verification and prevention of unauthorized use
• ・Handling of returns, exchanges, refunds, and inquiries
• ・Notification of products, services, and campaigns
• ・Improvement of the Service and planning of new products and services
• ・Analysis of access status and measurement of advertising effectiveness
• ・Response to fraud, terms violations, and security issues
• ・Responses required by law
• ・Business incidental to the above purposes of use

Advertising emails are sent with the customer's consent or within the scope permitted by law. If you wish to opt out, you can do so via the opt-out link in the email.

The Service may use cookies and other similar technologies for proper site operation, maintaining login state and cart information, usage analysis, convenience improvement, and advertising effectiveness measurement.

You can disable cookies through your browser settings. However, some features of the Service may not be available if cookies are disabled.

When using analytics or advertising cookies, we will display a cookie consent banner as needed, allowing you to select or change your settings.

We will not provide personal data to third parties without the individual's consent, except in the following cases.

• ・When required by law
• ・When necessary to protect a person's life, body, or property and obtaining consent is difficult
• ・When necessary for the improvement of public health or the sound development of children
• ・When cooperation is necessary for a national or local government to carry out its legally mandated duties
• ・Other cases recognized under the Personal Information Protection Act

We may outsource the handling of personal information to the following businesses to the extent necessary to achieve the purpose of use.

• ・EC and website operators
• ・Cloud service providers
• ・Payment processing companies and financial institutions
• ・Delivery companies and logistics providers
• ・Email delivery services
• ・Access analytics and advertising-related businesses
• ・Customer support and other outsourcing partners

We will appropriately select our outsourcing partners and exercise necessary and appropriate supervision.

Through the cloud, EC, payment, access analytics, and other external services used by the Service, your information may be stored or processed on servers outside of Japan.

We will take necessary information provision measures, contractual measures, and other appropriate actions regarding the handling of personal data overseas, in accordance with the Personal Information Protection Act and other relevant laws.

We will take necessary and appropriate safety management measures to prevent unauthorized access, leakage, loss, damage, or alteration of personal information, including access control management, password management, communication encryption, and outsourcing partner management.

Specific details of the safety management measures will be provided upon request by the individual in accordance with the law.

We retain personal information for the period necessary to achieve the purpose of use and for the period required by law to retain such information. Information no longer needed will be deleted or anonymized using appropriate methods.

You may request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party provision regarding your personal information held by us.

If you wish to make a request, please contact the inquiry window below with information necessary for identity verification. If we are unable to respond to the request by law, we will explain the reason.

The Service may contain links to external websites, payment services, social media, and other services. Regarding the handling of personal information at linked destinations, please refer to the privacy policy established by each respective provider.

If a minor uses the Service, they should obtain the consent of a parent or legal guardian as necessary before using it.

We may revise this policy in response to changes in laws, service content, or other necessities. If there are significant changes, we will notify you clearly on the Service.

The revised privacy policy will take effect from the time it is posted on the Service.

For inquiries regarding the handling of personal information, please contact the following.

• ・Company name: ibiza, Inc.
• ・Shop name: KURITA SYOUTEN
• ・Manager: Masayo Ando
• ・Email: ibiza.inc1126@gmail.com